Grievance Redressal Policy
In compliance with IT (Intermediary Guidelines & Digital Media Ethics Code) Rules, 2021 and Consumer Protection Act, 2019.
Grievance Officer
| Name | Rajiv Tyagi |
|---|---|
| Designation | Director |
| Company | T&C Technology (India) Pvt Ltd |
| grievance@tctech.co.in | |
| Postal Address | 17 Mission Compound, Gurdwara Road, Meerut, UP 250001, INDIA |
| Working Hours | Monday–Saturday, 10:00–18:00 IST |
How to File a Grievance
Email grievance@tctech.co.in with:
- Your full name and contact details
- Order number or transaction reference (if applicable)
- Nature of the grievance
- Supporting documents (if any)
Resolution Timeline
We acknowledge all grievances within 48 business hours and aim to resolve them within 30 days of receipt.