Privacy Policy

Privacy Policy

Last updated:  ·  Effective:

T&C Technology (India) Pvt Ltd (“T&C Technology”, “we”, “us”) is committed to protecting your personal data in accordance with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable regulations.

1. Who We Are (Data Fiduciary)

T&C Technology (India) Pvt Ltd
17 Mission Compound, Gurdwara Road, Meerut, Uttar Pradesh 250001, INDIA
CIN: U74899DL1995PTC074144  ·  GSTIN: 09AAACT5227B1ZO
Email: info@tctech.co.in

2. Data We Collect

Category Examples Purpose
Contact data Name, email, phone Responding to enquiries; order fulfilment
Usage data IP address, pages visited, browser type Analytics; site improvement (Google Analytics 4)
Order data Shipping address, purchase history Processing orders; GST invoicing
Cookies Session, analytics, preferences See Cookie Policy

3. Lawful Bases for Processing

We process your data: (a) with your explicit consent; (b) to perform a contract you have entered into with us; (c) to comply with a legal obligation; or (d) for legitimate business interests where these do not override your rights.

4. Your Rights (Data Principal)

Under the DPDP Act, 2023 you have the right to: access your data; correct inaccurate data; erase your data (subject to legal retention requirements); and withdraw consent. To exercise any right, email: grievance@tctech.co.in.

5. Data Retention

We retain personal data only as long as necessary for the stated purpose or as required by law (e.g., GST records for 8 years).

6. Third Parties

We do not sell your data. We share data only with: payment processors (Razorpay), courier partners, and analytics providers (Google Analytics), all under data processing agreements.

7. Data Security

We implement industry-standard technical and organisational measures including HTTPS encryption, access controls, and regular security audits.

8. Grievance Redressal

For any privacy concern, contact our Grievance Officer: Rajiv Tyagi, Directorgrievance@tctech.co.in. We will respond within 30 days.